Privacy Policy

Information We Collect

We collect information that you provide directly to us through our website forms, applications, and communications. This may include:

• Personal identification information (name, date of birth, address, phone number, email address)
• Employment information (employer name, job title, income details)
• Financial information (bank statements, pay stubs)
• Rental history and housing preferences
• Government-issued identification documents
• Business information (LLC, EIN details)

How We Use Your Information

We use the information we collect for the following purposes:

• To process and evaluate program applications
• To verify employment, income, and rental history
• To facilitate corporate lease placement and housing stabilization services
• To communicate with you about your application and program participation
• To manage payment processing and financial transactions
• To comply with legal obligations and regulatory requirements
• To improve our services and website functionality

Document Uploads and Secure Storage

All documents uploaded through our application system are transmitted using secure encryption protocols. We store your documents on secure servers with restricted access. Documents are retained only for the duration necessary to fulfill program requirements and legal obligations. We implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

Information Sharing and Disclosure

We may share your information with third parties in the following circumstances:

• Property Management Companies: To facilitate lease placement and housing approval
• Service Providers: Third-party vendors who assist with payment processing, background screening, and program administration
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies and Analytics

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and understand visitor behavior. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings. We may use third-party analytics services, such as Google Analytics, to collect and analyze website usage data. These services may use cookies to track your interactions with our website.

Data Protection Measures

We implement comprehensive security measures to protect your personal information, including encryption, secure servers, access controls, regular security audits, and employee training on data protection. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Application documents and program records are typically retained for a minimum of seven years in accordance with business and legal requirements.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.